Categoría: Comunicación de crisis

Publicaciones relacionadas con la comunicación de crisis

Active listening in the management of crisis communication: Case study of the 2017 terrorist attack in Barcelona

NEW PUBLISHED PAPER ON COMMUNICATION & SOCIETY with Francisco Javier Paniagua & Jordi de San Eugenio. Follow the link This article analyses the use of social networks as a public relations strategy within the framework of a crisis communication strategy deployed following a terrorist attack. More specifically, the Twitter account of the Police of Catalonia…

Por fjcristofol septiembre 30, 2020 0